Adventures in places, brands and place brands

jeremy@jeremyhildreth.com

Clarity + personality = good branding

One of my favourite business cards, ever, came from my old acquaintance and mentor Victor Niederhoffer. Victor is a professional trader and hedge fund manager; he’s also a blogger, an author, a sceptic, a romantic, a teacher, a philanthropist, a raconteur and many other things besides, facts which are summed up neatly, obliquely and colourfully on his Sam Spade-esque business card which reads:

Victor Niederhoffer

Value created | Ballyhoo deflated | Damsels rescued

I was thinking of this because my friend Rhymer Rigby, knowing I’m an ‘identity guy,’ talked to me whilst researching a piece he wrote for the Financial Times. His article is about how people use business cards to represent themselves. My quoted contribution is meager –

“It’s an opportunity to be expressive and wear your thoughtfulness on your sleeve, and most of the time it’s a missed opportunity,” says Mr Hildreth.

– and I’d like to expand on my thoughts here.

By thoughtfulness I mean, for instance, leaving off the fax machine number. When was the last time you received a fax, or sent one? Yet, when was the last time you tried to ring someone up, got an earful of carrier tone, and realized you dialed the fax number by mistake?

Exactly.

My business card has the following information: name, email address, website URL, mobile phone number, and the three social networks I use most avidly. There’s some personality in the form of my doodles (which I’d been attempting, I think rather unsuccessfully, to incorporate into my corporate identity). I have found oftentimes I give somebody a card and a couple of days later he or she connects to me on LinkedIn or Facebook. The system seems to work.

The same rule applies to business cards, I suppose, as applies to good writing or good conversation: leave out the boring parts.

Postscript: Cheers to Wayne Elise for Tweeting about this post (and for partially inspiring it in some conversations we had last weekend). I could mention that Wayne — who probably doesn’t have actual printed business cards — identifies himself in his email signoff as ‘head honcho’ at Charisma Arts. I find this wonderful. It says exactly what his role is and communicates something of who he his as a person; it also suggests (i.e., communicates indirectly) far more about the company itself than would ‘CEO’ or ‘Founder’ or ‘President’, all of which would be equally descriptively accurate but far less evocative of the kind of outfit Charisma Arts is. Wayne’s title shows, furthermore, how personality can coincide with clarity and amplify it; one wouldn’t be perfectly sure what the ‘President’ did or didn’t do (or even whether her or she was a sole proprietor putting on airs), but if you’re talking to the ‘head honcho’ then you’ll probably guess the score pretty accurately: small and/or informal company closely run by one characterful individual.

1 Comment to Clarity + personality = good branding

  1. Tuesday, 29 September 2009 at 09:17 | Permalink

    I need to have a word with you about my business cards!

Leave a Reply

Where are you from?

And for a brand, or for a place itself, what does that mean emotionally and commercially?

In the contexts of image, identity and marketing, dealing with these questions superbly is crucial in today's globalized, short-attention-span world.

Jeremy Hildreth, an adviser to companies, tourist departments and investment bureaus, aims to inspire and enlighten those who deal professionally with provenance and place of origin.

This website, then, is about brands *from* places (MADE IN X) and the brands *of* places (COME TO Y, OPEN AN OFFICE IN Z) -- and helping you understand and make the most of all that.

Read more about the author »

Speaking on YouTube

Speaking on YouTube

A string of funny and insightful anecdotes about the way countries regard (or loathe) themselves, and how that affects outsiders' perceptions (clip: 2 mins).

In the news: Branding the hard way

In the news: Branding the hard way

Jeremy tells CNN/Fortune that Estonia getting the Euro is an 'unfakeable' positive signal for the country. "It's something that they've earned from scratch."

In the news: Jeremy’s new book is out

In the news: My new book is out

Brand America (2nd edition): the making, unmaking and remaking of the greatest national image of all time. Co-authored with Simon Anholt.

In the news: Swedish Lapland

In the news: Swedish Lapland

Coverage of a press conference in a Sami-esque tipi. Text in Swedish, radio interview in English/Swedish.

RSS